Shipping

All Orders will be shipped within 1 - 2 Business Days

 We are working hard through the COVID19 pandemic to minimize shipping delays, but all couriers are having major delays and delivery times are Not guaranteed at this time

Estimated Arrival Times

USA: 3 - 5 Business Days (shipping from Buffalo New York Via USPS or UPS) 

Canada : 3 - 5 Business days (shipping from Toronto Ontario Via Canada Post or UPS)

Returns Policy

You can return new, unopened items, for any reason, within 30 days of delivery.

Defective item returns:we will send you a prepaid shipping label, and a full refund as soon as we have verified the defect in the item. This policy also applies to any return due to a mistake on our part (incomplete items/wrong item sent/freight damage etc.)

All other discretionary returns: 15% restocking fees may apply on the item’s cost. The customer pays for the return shipping.

Refunds will be issued within four weeks of giving your package to the return shipper. However, in many cases, you will receive a refund sooner. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item,  please Contact Us  with your order number and details about the product you would like to return. We will respond quickly with instructions on how to return items from your order.