Shipping & Returns
On orders over $50 CAD
or $35 USD
Free Shipping Policy Restrictions
Free shipping does not apply to large and/or heavy items (over 50lbs) or any items requiring a freight carrier. Items that are over 50lbs will be shipped and billed to you at the most economical rates we have available. Please note: your order total must be a minimum of $75 (before applicable taxes) to qualify for free shipping. We also reserve the right to withhold free shipping to any remote destination or any other location that would make it unreasonably costly for us to provide free shipping to.
Examples of locations Excluded from the Free shipping offer(not limited to): Hawaii, Alaska, Puerto Rico, the three Northern Canadian Territories, and other remote areas within Canadian provinces and US states.
You can return any order, for ANY reason, within 30 days of delivery!
Please Contact us stating your problem and if we cannot solve it to your satisfaction, we'll send you a prepaid label to return the item for a full refund. This policy applies for defective products or any mistake on our part, such as wrong item sent, freight damage etc.
We will happily accept returns due to change of mind. Items must be returned to us in original packaging, unused and in re-sellable condition.
11 Progress Ave, Unit 9
Scarborough, ON M1P 4S7
2045 Niagara Falls Blvd, Unit 6
Niagara Falls, NY 14304
Shipping costs for returned items are non-refundable and will be arranged by the customer.
Depending on where you live, the time it may take for your returned product to reach us may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance to guarantee that we will receive your returned item.
Restocking Fees May Apply if:
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
Several types of goods are exempt from being returned.
* Hazardous materials, or flammable liquids or gases.
* Gift cards
* Downloadable software products
* Some health and personal care items
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
When do I receive my refund?
Refunds will be issued within four weeks of giving your package to the return shipper. However, in many cases, you will receive a refund sooner. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.Next contact your bank. There is often some processing time before a refund is posted.
-If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com or by phone at 1(855) 888-8234
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately final sale items cannot be refunded.
Refunds of items marked as a gift when purchased and shipped directly to you, will be received in the form of a gift credit. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased or the gift giver had the order shipped to their address before handing it to you, a refund will be sent to the gift giver.
Questions and Feedback
We welcome your questions, queries and feedback. Please send all questions and feedback to us via the contact information provided on our Contact us web page.
- Everything you need for your rotary tool, stored in an organized cantilever toolbox, tackle box style
- Perfectly compatible with all rotary tools & Dremel tools in ⅛ inch shanks
- When it is open, bits are organized in removable mini trays and a top display tray
- Once it's closed, it becomes a compact, portable unit that you can easily store neatly, anywhere
Smoothen or deburr any piece of wood using different grits of sanding attachments for your rotary tool i.e. sanding wheels or sanding drums. Use different grits and sizes for the best results.
Diamond-coated abrasives are aggressive, hard abrasives, which makes them ideal for etching engraving on lapidary jewelry, concrete, granite, marble, ceramic tiles, and stones. Wet use is recommended to prolong the life of the bits; however, be careful when using water while working with an electric power tool—wet the surface of the stone lightly.
There is no shortage of ultra-thin cutting wheels to cut metal bolts, rods, or wires. Some of the available cutting wheels are fiberglass reinforced to extend the life of the wheel and prevent dangerous shattering. However, extreme caution and patience are advised here, as well as personal protection equipment when cutting metal at high speeds.
METAL BUFFING AND POLISHING
A rotary tool is indispensable when it comes to buffing and polishing smaller details in your project; it can bring back the shine to your metal arts and crafts, motorcycle parts, or auto trim.
Wire Brushes are generally great for heavy-duty cleaning, as well as removing rust and oxidization. Ideal for preparing metal surfaces for painting or polishing, they come in different shapes and sizes and materials to fit into smaller areas, indentations, and details in your workpiece.
SHARPENING AND GRINDING
These bits are intended to grind metal and other hard material, constructed of aluminum oxide in different shapes and grit. Ideal for sharpening knives, chainsaws, and stainless steel blades. Applied at the appropriate angle, it will result in a sharp edge.