Shipping & Returns

FREE SHIPPING!

On orders over $50 CAD
or $35 USD 

If your order is over $50 CAD for Canada order or  $35 USD for US orders   
we'll ship your order to you absolutely FREE! 
(Some exclusions may apply ** check policy restrictions below)
(order amount is before applicable taxes)

 

 

Free Shipping Policy Restrictions
Free shipping does not apply to large and/or heavy items (over 50lbs) or any items requiring a freight carrier. Items that are over 50lbs will be shipped and billed to you at the most economical rates we have available. Please note: your order total must be a minimum of $75 (before applicable taxes) to qualify for free shipping. We also reserve the right to withhold free shipping to any remote destination or any other location that would make it unreasonably costly for us to provide free shipping to.

Examples of locations Excluded from the Free shipping offer(not limited to): Hawaii, Alaska, Puerto Rico, the three Northern Canadian Territories, and other remote areas within Canadian provinces and US states. 

Returns Policy

 

You Can Return Your Order, for ANY reason, Within 30 days of Delivery!

(Some exemptions apply)

 

For returns due To Defects, Wrong items, or any mistake on our part
Please contact us stating your problem and if we cannot solve it to your satisfaction, we'll send you a prepaid label to return the item for a full refund. This policy applies to defective products or any mistake on our part, such as wrong item sent, freight damage, etc.

 

For returns due to Change Of Mind or other Discretionary Reasons
We will happily accept returns due to a change of mind. Items must be returned to us in original packaging, unused, and in re-sellable condition.


 CANADA Return Address
LINE10 Tools
11 Progress Ave, Unit 9
Scarborough, ON M1P 4S7
USA Return Address
LINE10 Trading SE #3559
2045 Niagara Falls Blvd, Unit 6
Niagara Falls, NY 14304

 

Additional Information:

 

Shipping Returns
Shipping costs for returned items are non-refundable and will be arranged by the customer. 

Depending on where you live, the time it may take for your returned product to reach us may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance to guarantee that we will receive your returned item.

Restocking Fees May Apply if:
* Any item not in its original condition is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery

Several types of goods are exempt from being returned.

Hazardous materials, or flammable liquids or gases.
* Gift cards
* Downloadable software products
* Oils, Liquids, and epoxy products

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

When do I receive my refund? 
Refunds will be issued within four weeks of giving your package to the return shipper. However, in many cases, you will receive a refund sooner. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.

-If you’ve done all of this and you still have not received your refund yet, please contact us at sami@line10tools.com or by phone at 1(855) 888-8234

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, final sale items cannot be refunded.

Gifts
Refunds of items marked as a gift when purchased and shipped directly to you will be received in the form of a gift credit. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased or the gift giver had the order shipped to their address before handing it to you, a refund will be sent to the gift giver.

Questions and Feedback
We welcome your questions, queries, and feedback. Please send all questions and feedback to us via the contact information provided on our Contact us web page. 

Contact us

Products Features:

  • Long-lasting carbon steel wires crimped and knotted on the wheel with 5/8-11 arbor compatible with most angle grinders in the North American market

  • The knotted wire wheel brush design produces extra aggressive contaminate removal and heavy-duty performance ideal for the toughest cleaning and prep jobs

  • Ideal for weld and slug removal, rust removal, paint stripping, heavy-duty cleaning deburring, and edge blending

  • Ideal for rough surfaces that require more aggressive cleaning, 1/2 inch knots Promote aggressive removing power to get rough surfaces treated more effectively.

  • Wheel shape is a perfect fit for edges and corner.

check out OUR SELECTION OF STEEL WIRE BRUSHES

Knotted Wire Wheel Brush (1/4" Thickness)

Great for larger rough crevices or openings that require more aggressive cleaning.

Knotted Wire Wheel Brush (1/2" Thickness)

Great for rough crevices that require more aggressive cleaning.

Knotted Wire Cup Brush (3")

Great for extra aggressive contaminate removal and the toughest cleaning and prep jobs.

Crimped Wire Cup Brush (3")

Great for creating a smooth, polished, and uniform look of your surfaces after treatment.

Knotted Wires Allow For Aggressive Work

Our carbon steel wires are knotted together so that you can get through the most stubborn of contaminants and rougher surfaces.

Knotted Wires Allow For Aggressive Work

Great For Getting Crevices & Straight Edges

The wheel shape of the brush allows for easy heavy duty work on areas that you would not be able to reach with your cup brush or any other brush.

Great For Getting Crevices & Straight Edges

Fantastic for Wood, and Ferrous Metal Surfaces

Carbon steel is your go to material for working with wood and iron ferrous metals. Get any gunk or unwanted contamination from your surface without breaking the bank.

Fantastic for Wood, and Ferrous Metal Surfaces

Get Through The Toughest of Surfaces

Many wire brushes wear out quickly when working on stubborn surfaces or textures. Our wire brushes are durable and long lasting so that you can work on any surface without the worries of a one time use solution.

Get Through The Toughest of Surfaces